We have all adapted to this new world, where it’s imperative for us to take additional measures to stay healthy.
That’s why you can travel with us reassured that we have put numerous new measures in place to elevate our hygiene standards and protocols. The health and well-being of our guests and team has always been, and always will be, our primary concern.
In this new, fast changing Covid-19 era, we are doing all we can to adapt to new requirements and expectations. Here are some important new steps and procedures that we have implemented to enhance hygiene protocols, to comply with physical distancing requirements by relevant government authorities and to give you the needed peace of mind during your travels in these new times.
Our Team at Ayers Rock have been newly trained in new and enhanced hygiene and physical distancing procedures. They operate caring duty of care and monitor the hygiene etiquette of our guests during our tours, reacting and advising as needed to ensure high standards are maintained. We will also look to you being well informed before you travel about new protocols required in these areas, and that you cooperate with and heed the advice and direction of our tour guides while on your tour. Our tour guides have preventative measures in place to try and ensure your well-being and in the event that any unexpected issues arise on tour, they will activate additional protocols.
Our Mercedes Benz vans are sanitised before and after each and every tour and have always been kept to very high standards. Following the outbreak of COVID-19, we have taken additional measures to elevate our hygiene and sanitary practices in accordance with guidance from the World Health Organisation (WHO) and as required, applicable government regulations.
Our tour guides are trained with the latest hygiene protocols and will clean and disinfect all surfaces including handrails, door handles, seats and seat belts, windows and air-conditioning filters on a daily basis.
All our guests are asked to follow hygiene practices recommended by the World Health Organization including the thorough and regular washing of hands and sanitising when required. Hand sanitiser is freely available on board for our guests to use throughout the tour. Please bring your own washable face mask and gloves with you, and additional hand sanitiser to make you feel comfortable.
Should an unexpected situation arise, additional face masks are available for guest distribution on all tours.
As part of The Travel Corporation (TTC), SEIT Outback Australia is kept up to date with all government advisories and travel alerts on a daily basis and is continually in touch with all of our partners on the ground in Central Australia to ensure our supplier partners are also applying the same standard to these new hygiene and distancing protocols, to the extent possible.